I’ll tell you right now that the moral of this story is it pays to complain advocate for yourself.

I was told ads for my book were running. I had paid for those ads, so I asked the new orders lady I had befriended if she could get a hold of them to send me.

She did. One ad was just a “Quote Card” with my book cover and a reviewer’s blurb. That was fine, I guess.

The other two had good wording, but the AI images of the people looked like children, not 18-year-olds. I felt this was misleading and confusing to the viewer.

I pondered. I waited. Then I acted. I harnessed my newfound friendship with Orders Lady to see if she would advocate on my behalf. This morning she reported that my ads were on the docket for the company’s weekly meeting. They discussed it at length, and it was now in their hands.

I thanked her and let it go for the time being. Then maybe an hour later, I got an email from the publisher himself informing me that they’d run a full audit on my ads, which hadn’t done well [shocker] and the Amazon page. He believed the problem was the cover, so he sent me a new design he’d like to start using immediately.

“Let me know what you think!” he said.

Read the rest of this entry →